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University of Oklahoma

Spring 2022 Advanced Programs - Advanced Programs Face to Face or Virtual - Human Relations

[H R 5073] Creative Problem Solving - 101

Susan Nash

Course Description

This course surveys the nature of creative thinking and creative problem solving. Topics to be covered include creative thinking obstacles, creativity, readiness, major stages of the creative problem-solving process (fact finding, problem finding, idea finding, solution finding, and acceptance finding) and use of a variety of individual and group techniques for different stages in the process.

Class Dates, Format, Location and Hours

Dates: March 14 – 20, 2022
Format: Face-to-Face
Location for on-site courses: Washington D.C.
Hours: Monday - Friday 6:00 p.m.-9:30 p.m.
Saturday 8:00 a.m.-4:30 p.m.; Sunday 8:00 a.m.-12:00 p.m.
Last day to enroll or drop without penalty: February 13, 2022

Site Director

NameFrances Wolf, M.Ed.

Professor Contact Information

Course Professor:Susan Smith Nash, Ph.D.
Mailing Address:1108 Westbrooke Terrace, Norman, OK 73072
Telephone Number:405-314-7730
Professor availability:The professor will be available via email to students before and after the class sessions. Face to Face office hours are half an hour before and after each class session, by appointment.

Textbook(s) and Instructional Materials

All materials will be posted in Canvas and available for download. 

This course does not use books

Course Objectives

1.         To provide a solid theoretical underpinning and understanding of the nature of creativity.

2.         To understand how induction can be used to understand the nature of a problem and to begin to posit solutions.

3.         To understand how deductive logic can be used to the examine the underlying premises that define and delimit a problem.

4.         To gain a familiarity with at least five problem-solving approaches and techniques.

5.         To be able to apply at least five problem-solving techniques to problem situations.

6.         To work in team problem-solving situations.

7.         To develop individual problem-solving approaches.

8.         To learn approaches for ideas.

9.         To make connections in a productive manner.

10.     To understand how the brain works in terms of problem-solving, and to develop techniques for facilitating flexible thinking, and to understand the origins and nature of mental resistance.

Assignments, Grading and Due Dates

Unit I: The Nature of Creativity and Problem-Solving: An overview of theories dealing with creativity and problem-solving; analytical approaches. Case studies.


Required Work: 750-word journal over the individual and creativity. – Due March 15


Unit II: Major thinkers in the area of creative problem-solving, the underlying tenets that form the bases of their approaches, techniques used in problem-solving, and a comparison of various approaches.


Required Work: 750-word journal that compares and contrasts the approaches, provides examples, offers an opinion with respect to the efficacy of it. – Due March 16


Unit III: Creative Problem-Solving Survival Guide: An analysis of two problems and their solutions. A worksheet (“Creative Problem-Solving Survival Guide”) will be used (the worksheet will be available on the website) to facilitate the process. 


Required Work: Complete the “Creative Problem Solving Survival Guide Worksheet” for two separate problems. – Due March 20


Final work: Due March 25

Final paper in which the student describes the approach he/she would use in various hypothetical situations. 1,500 words


This is a letter-graded course: A, B, C, D, or F.  

ItemDue DatePoints
Journal 1March 15150
Journal 2March 17 150
Creative Problem solving Guide 1March 18 150
Creative Problem solving Guide 2March 20150
Final EssayMarch 25 300
Class ParticipationMarch 21100
Total points possibleNA1000

Incomplete Grade Policy

Notice: Failure to meet assignment due dates could result in a grade of I (Incomplete) and may adversely impact Tuition Assistance and/or Financial Aid.


Attendance/Grade Policy

Attendance and participation in interaction, individual assignments, group exercises, simulations, role playing, etc. are valuable aspects of any course because much of the learning comes from discussions in class with other students. It is expected that you attend all classes and be on time except for excused emergencies.

Excused absences are given for professor mandated activities or legally required activities such as emergencies or military assignments. It is the policy of the University to excuse absences of students that result from religious observances and to provide without penalty for the rescheduling of examinations and additional required class work that may fall on religious holidays. Unavoidable personal emergencies, including (but not limited to) serious illness; delays in getting to class because of accidents, etc.; deaths and funerals, and hazardous road conditions will be excused.

If you are obtaining financial assistance (TA, STAP, FA, VA, Scholarship, etc.) to pay all or part of your tuition cost, you must follow your funding agency/institution’s policy regarding “I” (Incomplete) grades unless the timeline is longer than what the University policy allows then you must adhere to the University policy. Students who receive Financial Aid must resolve/complete any “I” (Incomplete) grades by the end of the term or he/she may be placed on “financial aid probation.” If the “I” grade is not resolved/completed by the end of the following term, the student’s Financial Aid may be suspended make the student ineligible for further Financial Aid.

Students are responsible for meeting the guidelines of Tuition Assistance and Veterans Assistance. See the education counselor at your local education center for a complete description of your TA or VA requirements.

OU faculty will submit grades online through ONE not later than 30 days after the course end date. Course end dates are approximately one calendar month after the final seminar date on this syllabus and are provided on the official scheduling website for reference.

Academic Integrity and Student Conduct 

Academic integrity means honesty and responsibility in scholarship. Academic assignments exist to help students learn; grades exist to show how fully this goal is attained. Therefore all work and all grades should result from the student's own understanding and effort.

Academic misconduct is any act which improperly affects the evaluation of a student’s academic performance or achievement. Misconduct occurs when the student either knows or reasonably should know that the act constitutes misconduct. Academic misconduct includes: cheating and using unauthorized materials on examinations and other assignments; improper collaboration, submitting the same assignment for different classes (self-plagiarism); fabrication, forgery, alteration of documents, lying, etc…in order to obtain an academic advantage; assisting others in academic misconduct; attempting to commit academic misconduct; destruction of property, hacking, etc…; intimidation and interference with integrity process; and plagiarism. All students should review the Student’s Guide to Academic Integrity at 

Students and faculty each have responsibility for maintaining an appropriate learning environment. All students should review policies regarding student conduct at 

Accommodation Statement

The University of Oklahoma is committed to making its activities as accessible as possible. For accommodations on the basis of disability, please contact your local OU Site Director.

Adjustment for Pregnancy/Childbirth-Related Issues

Should you need modifications or adjustments to your course requirements because of documented pregnancy-related or childbirth-related issues, please contact the professor as soon as possible to discuss. Generally, modifications will be made where medically necessary and similar in scope to accommodations based on temporary disability. Please see

Title IX Resources

For any concerns regarding gender-based discrimination, sexual harassment, sexual misconduct, stalking, or intimate partner violence, the University offers a variety of resources, including advocates on-call 24/7, counseling services, mutual no-contact orders, scheduling adjustments, and disciplinary sanctions against the perpetrator. Please contact the Sexual Misconduct Office at or (405) 325-2215 (8-5), or the Sexual Assault Response Team at (405) 615 -0013 (24/7) to report an incident. To learn more about Title IX, please visit the Institutional Equity Office’s website at 

Course Policies

Extended Campus (also and formerly known as Advanced Programs) policy is to order books in paperback if available. Courses, dates, and professors are subject to change. Please check with your OU Site Director. Students should retain a copy of any assignments that are e/mailed to the professor for the course. Neither duplicating services nor office supplies are provided.

Any and all course materials, syllabus, lessons, lectures, etc. are the property of professor teaching the course and the Board of Regents of the University of Oklahoma and are protected under applicable copyright.

For more information about OU Extended Campus, visit our website at:

Statement on Respect

The classroom should provide a safe learning environment where students can express their views without fear of reprisal. That freedom of expression must be balanced by demonstrated respect for other’s viewpoints and appropriate and reasonable sensitivity, especially within the context of scholarly disagreement.  Disrespectful or uncivil dialogue (including, but not limited to, personal attacks, insults, or harassment) will not be tolerated.

Recording Devices/Phones/Computers

It is important for students to be fully present during class to fully benefit from lectures, discussions, and experiential assignments. Class sessions may not be tape-recorded. All telephones and pagers should be turned off or placed on silent mode. Computers may not be used during class. Students who require an exception to this policy should discuss exceptional circumstances with the professor.


Susan Smith Nash, Ph.D.


·        1996   Ph.D. in English, University of Oklahoma

·        1989   M.A. in English, University of Oklahoma

·        1981   B.S. in Geology, University of Oklahoma

Current Positions

  • Advanced Programs Professor since 1998
  • Adjunct Professor, Human Relations, University of Oklahoma
  • Director of Education and Professional Development, American Association of Petroleum Geologists

Frequently Taught Extended Campus (Advanced Programs) Courses

·        HR 5013  Current Problems in Human Relations

·        HR 5203  Graduate Research and Writing

·        HR 5033  Leadership in Organizations

·        HR 5093  Introduction to Human Relations

·        HR 5133  Change, Challenge, and Creativity in Organizations

Major Areas of Teaching and Research Interest

  • Leadership, Strategic Decision-Making, Risk in Energy and Natural Resources
  • Leadership in Difficult Times and the Apocalyptic Narrative
  • Persuasive and Technical Writing
  • E-Learning, Instructional Design, and Effective Knowledge Transfer
  • Shale Plays / Unconventional Resource Plays (emphasis on North America)
  • Drones / UAS systems and applications, with emphasis on sensors / missions
  • Big Data / Deep Learning applied to problem-solving / pattern recognition

Representative Publications and Presentations (Partial)

  • "Mary Elizabeth Braddon’s Thou Art the Man (1894): Scoundrel Fathers, Fugue States, and the Problematized Real in Victorian Sensation Novels," IJRDO Journal. Journal of Social Science and Humanities Research (ISSN: 2456-2971) Vol 3, No. 6, pp 13-15.
  • The Victorians' Opioid Epidemic. IJRDO Journal. Journal of Social Science and Humanities Research (ISSN: 2456-2971) Vol 3, No. 6, pp 9-12.
  • New Technologies in the Development of Unconventional Resources in the U.S., Susan Nash, #70359 (2018).dapted from oral presentation given at AAPG Latin America & Caribbean Region, Optimizing Exploration and Development in Thrust Belts and Foreland Basins, Santa Cruz de la Sierra, Bolivia, June 6-8, 2018
  • Using Thermal/IR and Multispectral Sensors on Drones to Find the Origin of and Extent of Contamination from Saltwater Spills from Producing Wells, Susan Nash, #80650 (2018). Adapted from oral presentation given at 2018 AAPG Annual Convention and Exhibition, Salt Lake City, Utah, May 20-23, 2018 Analysis: Overview and New Uses. PetroPulse. No. 5, July, 2017, p. 10-11.
  • Basin Analysis: Overview and New Uses. PetroPulse. No. 5, July, 2017, p. 10-11.
  • Fracking Novels: Scrabble, Zombies, and the Problematized Real. World Literature Today. March 2017.
  • Inhalaciones, o, la capacidad negativa. Periodico de Poesia. No. 96, Febrero 2017. Mexico City, Universidad Autonoma de Mexico.
  • Drones and UAVs for Methane Emissions Detection, Monitoring, and Regulatory Compliancel Jan 2, 2017  IJRD-Journal of Biological Science 
  • Sesiones Plenarias NOC e IOC: El “Escalofrio” del ICE. Petroleum Revista (Caracas, VE), Octubre 2016, pp. 23-24.
  • Review. Absolute Solitude by Dulce María Loynaz. World Literature Today. November 2016.
  •  Sesiones Plenarias NOC e IOC: El “Escalofrio” del ICE. Petroleum Revista (Caracas, VE), Octubre 2016, pp. 23-24.
  • Blood-Soaked Feathers: Urban Farming Meets Urban Flood Control-Created Habitats. IJRDO: Journal Agricultural Research. Volume 2, Issue 8, August 2016.
  • The “Honor Killing” of Social Media Star Qandeel Baloch: Technological Change, the Changing Roles of Women, and Grassroots Backlash. IFRDO: Journal of Social Science and Humanities Research. Volume 2, Issue 7, July 2016.
  • An Apocalyptic yet Abject “Jubilee” Narrative in George Robert Gissing’s In the Year of Jubilee: Mobility, Restoration, and Materiality, Journal of English Language and Literature, Vol 4, No. 2 (2015)
  • Effective Technology Strategy for Shale Plays, Universal Journal of Engineering Science Vol. 3(4), pp. 79 - 87 /Horizon Research December 2015
  • "La education y la innovación transformadora en condiciones turbulentas" Petroleum April 2015.
  • "Geologists as Successful Entrepreneurs in Times of Low Oil Prices: The Importance of Innovation and Education" WTGS Bulletin. Vol 54, No. 4 (March/April 2015), pp 8-14.
  • "Trije eseji: Postpostmoderniaem: Tehnokratske kulture?" (Three essays: Postpostmodernism: Technocratic Culture?" and "Nepreputsnost tu ni dovoljena" (Impermeability Not Allowed Here) and "Pasolini, Boccaccio in Dekameron: Podlage za razumevenje sodobne kozmologije in iskanje odgovorov na tehnologo" in Sodobnost 2014 (Ljubljana, Slovenia): p 1-10.
  • "Museum Education in Transition: What Are the Essential Elements? Responses to Interview Questions" (co-authored with Elaine Bontempi) Education Research Journal, Summer 2012
  • "Assistive Technologies: Accessing Voice and Selfhood in an Age of Digital Technologies" Feminist Cyberspaces: Pedagogies in Transition. Ed. Sharon Collingwood, Alvina E. Quintana, and Caroline J. Smith. Cambridge, UK: Cambridge Scholars Publishing, 2012: pp. 202-229.

Recent Books

Moodle 3.0 Teaching Techniques, 4th edition. Packt Publications. Birmingham, England. 2018

Moodle Course Development Best Practices, 2nd edition. Packt Publishing (Birmingham, England), 2018

Quick-Start Guide for Graduate Research and Writing. Texture Press, 2017.

Road Trip of the Mind / Random Thoughts. bilingual edition; translated by Maja Kraigher. Sodobnost: Ljubljana, Slovenia, 2015.

Video Programs Hosted

LifeEdge – 2014 – present (70 shows so far) – co-hosted with Rick Zanotti, RelateCasts.

Interview program / format

Full list of publications available at:

Major Professional Affiliations

Modern Language Association

American Association of Petroleum Geologists

Society of Petroleum Engineers